Burberry is committed to listening to our stakeholders and doing right by them to ensure our long-term success.
We sell to and connect with our customers through directly operated stores, concessions and wholesale partners, as well as via Burberry.com.
Our customers ensure Burberry’s viability as a business. We aim to inspire and excite them with desirable products of exceptional quality. We provide exemplary customer service through a seamless omnichannel experience and invite them to explore Burberry in innovative ways.
Through our Group’s strategy, we are creating long-term sustainable value for our shareholders.
By investing in Burberry, our shareholders ensure our Company’s ability to trade and plan for the future. We are open and transparent with our shareholders about our business and its strategy, which allows them to make informed decisions.
We want our people to thrive at Burberry and are committed to attracting and retaining the best talent for our business.
Our people are creative and highly skilled in their respective fields. As Burberry’s greatest asset, we are committed to their development. Ensuring our workforce is engaged and motivated is an important driver for our business. Supporting their wellbeing, enhancing their skills and training, and representing their voices through our diversity, equity and inclusion agenda are key priorities.
We collaborate with a wide range of partners, including suppliers, companies and retail third parties.
Working collaboratively with our partners allows us to share knowledge and expertise while exploring opportunities for innovation. We nurture close relationships with members of our supply chain to drive social and environmental improvements for our communities.
Governments have wide-ranging influence on matters which impact Burberry, including the long‑term retail environment, employment laws, trade, environmental and social priorities, tax and other business matters.
Engaging with governments in the countries and territories where we operate supports Burberry’s ability to perform as a business. We endeavour to understand their concerns and raise our own so we can seek solutions to shared environmental, social, economic and governance issues.
Burberry is committed to being a responsible business and supporting our communities.
Engaging with governments in the countries and territories where we operate supports Burberry’s ability to perform as a business. We endeavour to understand their concerns and raise our own so we can seek solutions to shared environmental, social, economic and governance issues.